Your WordPress site is broken. I’ll fix it today.
One problem, one flat price. No estimate and no retainer. You talk to the person doing the work.
I look at it first and tell you if it's a $199 job. You pay when it's fixed.
What $199 covers
One problem, start to finish. Most of what people send me is on this list.
- An update broke the site and now it won't load
- White screen, fatal error, or a page throwing something ugly
- Your contact form stopped sending, or the emails vanish
- Checkout or cart failing on a WooCommerce store
- Locked out of wp-admin
- Images, media or layout broken after a change
- The site got slow and nobody can tell you why
Not sure if yours counts? Send it anyway. I'll tell you either way and it costs you nothing to ask.
If your site is hacked
That's a bigger job than a broken plugin, so it's $349 rather than $199. Here's exactly what that buys.
- Find the infection and remove it
- Close the hole that let it in, which is usually an out of date plugin
- Get you out of Google's "this site may be harmful" warning if you're in it
- Lock the place down so the same door isn't standing open
How it works
-
Tell me what's broken
Takes about two minutes. The form, a phone call, whichever you prefer.
-
I look, then I tell you
Before you pay anything. If it's bigger than a $199 job I say so, and I'll tell you roughly what it actually is.
-
Fixed, and you find out why
You get the fix and a plain explanation of what caused it, so you're not waiting for it to happen again.
When it isn't $199
Worth saying up front so nobody wastes an afternoon.
- A rebuild or a redesign. That's a project, not a fix.
- Building a new feature that doesn't exist yet.
- Ongoing maintenance. Happy to talk, but it's a different arrangement.
Who you're actually talking to
One person, in the United States. I run my own WooCommerce store, so when something breaks on yours I've usually already had it break on mine.
No ticket queue and no account manager. Nobody reads your message back to you in different words. You get me. I reply within the hour.
Tell me what's wrong
Four questions. No account to create, no sales call.
I read every one myself. No mailing list, no follow-up sequence.